Who uses CrowdStrike? List of banks, apps impacted by outage

Who uses CrowdStrike? List of banks, apps impacted by outage

July 19, 2024 / Kevin harson /


Many companies throughout the world were impacted by a global cyber outage on Friday after a software update went awry.

Cybersecurity firm CrowdStrike issued the software update, impacting its customers who use Microsoft‘s Windows Operating System were impacted. The issue has since been fixed, and CrowdStrike CEO George Kurtz assured customers that the outage that grounded airlines across the country and disrupted banks and other services was not a cybersecurity attack or a security issue.

Among the companies experiencing outages were Visa, ADT Security and Amazon, according to the Los Angeles Times. Users reported on Down Detector that their bank cards were being declined and they can’t check the balances of their accounts and on gift cards.

Down Detector also showed a spike in outages at Chase Bank, Charles Schwab and Bank of America since 2 a.m., but it was unclear if those were caused by the Microsoft outage.

In this photo illustration the Visa, Mastercard and American Express logos are seen on credit and debit cards on March 14, 2022 in Somerset, England. Visa is among the companies impacted by the CrowdStrike outge….


Matt Cardy/Getty Images

Impacted banks were in several countries, including New Zealand, South Africa, Australia, India and Germany, with financial industry professionals warning their customers of the disruption in their markets, particularly while executing a transaction, Reuters reported.

In Australia, banks NAB, Commonwealth and Bendigo were disrupted by the outage, according to a report from the Los Angeles Times. The outage sidelined services at one major bank in South Africa, with customers complaining that they were unable to make payments with their bank card.

The New Zealand National Emergency Management Agency also warned that a worldwide IT outage affected businesses within the county and mentioned banks were impacted. The Los Angeles Times reported that the affected New Zealand banks included ASB and Kiwibank.

Other industries also were impacted as well, including Sky News in Britain, which went off air; phone providers in Australia such as Telstra and Britain’s National Health Service.

CrowdStrike, which is based in the U.S., has 20,000 customers worldwide, including more than half of Fortune 500 companies.

Newsweek reached out to CrowdStrike by email for comment.